State Farm® Insurance Agent Kelly O'Brien
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Cameron
September 25, 2024
4
out of
5
rating by Lisa Cameron
"Compared pricing and State Farm was most competitive. Agents are pleasant and responsive."
We responded:
"Hi Lisa. Thank you so much for taking the time to provide us with an amazing review. We are excited you are joining the State Farm family. Thanks for allowing us to help with your insurance needs. "
Nicole Kay
September 23, 2024
5
out of
5
rating by Nicole Kay
"Sydney has helped me out with all my car and house insurance needs. She is amazing to work with."
We responded:
"Nicole, thank you for leaving a review! It means a lot to hear that Sydney was pleasant to work with, and that she was able to help you with your home and auto insurance! If we can do anything else for you, please feel free to reach out to my office. -Kelly"
Barbara Arend
September 20, 2024
5
out of
5
rating by Barbara Arend
"Wow, Sara was awesome. Adding my new car to our homeowners, was quick and easy. Thank you."
We responded:
" Thank you so much for the 5-star review Barbara. Sara is a customer favorite. She loves what she does and it shows. We appreciate you allowing us to help with your insurance needs. "
Kristine Tronsen
September 16, 2024
5
out of
5
rating by Kristine Tronsen
"The team at statefarm is amazing. They are super helpful. I got a great policy for a very reasonable price. I am very happy I switched from geico to statefarm ☺"
We responded:
"Hi Kristine. I'm so happy to hear we were able to help you easiliy switch from Geico to us. We appreciate you taking the time to give us a 5-star review. Thanks for allowing us to help you with your insurance. Kelly"
Javier Perez
September 11, 2024
5
out of
5
rating by Javier Perez
"We worked with Alexis Bunting she was very professional. She helped us with our car insurance and home insurance. She was awesome! I definitely recommend her to our family and friends."
We responded:
"Thank you so much for your kind words, Javier! I’m thrilled to hear that Alexis was able to help with both your car and home insurance. We truly appreciate your recommendation, and if you ever need anything, don’t hesitate to reach out! – Kelly "
Bill Hensel
September 9, 2024
5
out of
5
rating by Bill Hensel
"Since switching over to State Farm about a year ago, I have had nothing but excellent service from the local office in Myrtle Beach. Kelly O’Brien’s office. Her staff there, particularly Molly, has been phenomenal. Molly has talked me off the ledge( joking of course)a couple of times. With all insurances going through the roof in the last 2-3 years, it really has me freaked out. My driving record, along with my wife, is impeccable-on top of the fact that we are not spring chickens…lol Molly spent a lot of time with me, patiently explaining why. I am grateful for her time and her expertise. I really feel like she was treating me the same way she would her own dad. That meant a lot. Molly, you are a wonderful, professional, caring person! I give you🌟🌟🌟🌟🌟 Sincerely Bill"
We responded:
"Hi Bill. I'm so happy to hear you've had excellent service from my office and especially Molly. Molly really cares about our customers as does the rest of my team but she really does have a very calming personality. We are all frustrated with the rates (Molly and I included). Thanks for sticking with us and understanding the situation. Thanks again for taking the time to compliment Molly. "
Carolyn Marino
September 3, 2024
5
out of
5
rating by Carolyn Marino
"Alexis and all others in this office provided us with superb customer service in helping us set up our policies. Very much appreciated especially that we are moving to SC from far away. I highly recommend!"
We responded:
"Hi Carolyn. Thank you so much for taking the time to provide us with excellent feedback. It is always nice to hear that we are meeting or exceeding our customers' expectations. Thank you for allowing us to help with your insurance needs. Kelly "
jimmy jordan
August 29, 2024
5
out of
5
rating by jimmy jordan
"Betty and I had a great review with Kelly and so helpful. Thanks for your patients and for being so informative and really attentive to our questions. So unusual in today's world!!"
We responded:
"Jimmy, thank you for the glowing review. I love meeting with my customers and making sure their insurance fits their needs. I appreciate you and Betty trusting me with your insurance needs. "
Stephen Bates
August 21, 2024
5
out of
5
rating by Stephen Bates
"Best State Farm agent in the Myrtle Beach area. Office staff is always professional, polite and willing to help."
We responded:
"Stephen, thank you so much for your kind words! It means a lot to us that you think so highly of our team. We work hard to provide top-notch service, and it's a pleasure to help with your insurance needs. Thanks again! -Kelly "
Roxanne La Bella
August 21, 2024
5
out of
5
rating by Roxanne La Bella
"Riley, so helpful, explains everything in detail and very respectful. Great customer service. Thank you for all your help!"
We responded:
"Hi Roxanne. Thank you so much for complimenting Riley and giving us an outstanding review. Riley is fantastic at creating an individual protection plan that meets your needs. We appreciate you doing business with us! "
Jim Sidary
August 20, 2024
5
out of
5
rating by Jim Sidary
"Requested information was provided promptly and professionally! Well done!"
We responded:
"Thanks for the 5-star review and compliment Jim. We pride ourselves on excellent customer service and glad it shows! Thanks for trusting us with your insurance and financial service's needs. "
Zaniya Blackmon
August 19, 2024
5
out of
5
rating by Zaniya Blackmon
"Just finished my driving class and needed to get on my parent’s insurance. It was a very easy experience and they worked well with my mom to get us discounts!"
We responded:
"Hi Zaniya. Congratulations on getting your driver's license. What a fun and exciting time in your life. Glad we were able to get you some discounts and thanks for the review. Be careful out there! "
W W
August 2, 2024
5
out of
5
rating by W W
"I have had many experiences with Auto Insurance companies helping my guest with their New/Pre Owned Lexus vehicles. Several calls on numerous occasions with my guest assisting them with coverage on their Lexus. Molly Ryan rocks and is the best part of State Farm. One call that’s all, quick and efficient thanks again Molly!"
We responded:
"Thank you for complimenting Molly and giving her a 5-star review. We pride ourselves on making sure we give our customers the best combination of service, coverage and price. And Molly has a heart of gold! "
Logan Ingram
August 2, 2024
5
out of
5
rating by Logan Ingram
"Alexis was a huge help in setting up my new renters insurance! She had it done super quickly, informed me of changes in price, and was very personable! Really enjoyed that call this morning!!"
We responded:
"Hi Logan! Thank you for taking the time to give my agency and especially Alexis a 5-Star review. It is always nice for someone to get positive feedback in this business, so thank you. "
Go Vols (BamBam)
August 2, 2024
5
out of
5
rating by Go Vols (BamBam)
"Very patient dealing with a complicated new client wanting to know all the options"
We responded:
"Thanks for the 5-Star review. I'm so happy to hear we made the process painless and was able to provide you with a personalized protection plan. Thank you for trusting us with your insurance! "
Karen Baston
July 30, 2024
5
out of
5
rating by Karen Baston
"Really enjoyed speaking to Kelly. Very pleasant, knowledgeable and she saved me a lot of money!"
We responded:
"Hi Karen. I'm so happy you were pleased with our service and price. You actually spoke to Angie who is one of my account representatives. She does a fantastic job helping others. Thanks!"
Sandie Marshall
July 30, 2024
5
out of
5
rating by Sandie Marshall
"Angela was very helpful with the changes to our insurance policy and also provided guidance on some possible further revisions. We are pleased we have all of our insurance with Kelly O'Brien state farm !! Let's Go (WV) Mountaineers !!"
We responded:
"Hi Sandie! I am so happy to hear that Angela took good care of you. We appreciate the 5-Star review. Go Mountaineers! "
Deborah Booker
July 28, 2024
5
out of
5
rating by Deborah Booker
"We worked with Angela Patterson at State Farm. I live in Raleigh and my parents are in Myrtle Beach. We had multiple phone calls to get quotes on switching my parents Home and Auto Insurance over to State Farm. Angela helped us so much with answering our multitude of questions and giving us the best advice on our current coverages and any adjustments we should consider making. Her follow through was amazing and her compassion with my parents was very much appreciated. We switched both policies over to State Farm and could not be happier. Angela is definitely an asset to State Farm Insurance."
We responded:
"Hi Deborah! Thank you so much for taking the time to provide my agency and especially Angie with a 5-Star review. I definitely have a good one in Angie. She has great customer service skills and the knowledge to help people protect their income and assets. She is a true asset to my team! Thanks for trusting us with your parents' insurance. "
Lache Barfield
July 26, 2024
5
out of
5
rating by Lache Barfield
"Angie was awesome and got me an account the same day! She also offered multiple bundle deals to help with the price and was very kind and helpful! Thank you guys so much! I highly reccomend this insurance company. Cheapest quote I received."
We responded:
"Lache, thank you for taking the time to provide us with a 5-star review. Happy to hear that you were pleased with Angie's customer service AND the price. Thank you for recommending me and my team! "
Andrew Pankonen
July 26, 2024
5
out of
5
rating by Andrew Pankonen
"Excellent service in setting up my new home insurance and calling me even though I forgot to follow-up after closing. It was a pleasure working with you. Thankyou Angela!"
We responded:
"Thank you Andrew for the 5-star review and congratulations on your new home. Angie is passionate about helping others with their insurance and it shows. We appreciate your business! "
Khadejra Golding
July 25, 2024
5
out of
5
rating by Khadejra Golding
"I was referred here back in November and the service has been absolutely amazing since! Riley has been so patient with all my questions and additions and issues with my policy the entire time and the rest of the staff like Angie and Sydney have been great as well! I will definitely be recommending them for anything home, auto or life insurance!"
We responded:
"Hi Khadejra! Thank you so much for providing us with a 5-star review. I'm happy to hear all three of them exceeded your expectations. We love great customers like you and would love to have more. Thank you for trusting us with your insurance."
Bryan Lenertz
July 25, 2024
5
out of
5
rating by Bryan Lenertz
"I've worked with Kelly and several of her staff and all were knowledgeable and helpful. They took time to go over the policies and options. Highly recommend."
We responded:
"Bryan, thank you for the 5-Star review. It was a pleasure getting to know you better yesterday. We pride ourselves on making sure everyone has personalized protection plan. Thank you for trusting us with your insurance. "
Neil Acquavito
July 21, 2024
5
out of
5
rating by Neil Acquavito
"WE just moved from Florida to Myrtle Beach and stopped in the local State Farm office. Angela Patterson helped us transfer our out of state auto, home and liability policies. All done in 90 Minutes and saved money too! THANK YOU"
We responded:
"Hi Neil. It was so nice to meet you Friday. Thank you for taking the time to provide us with your feedback. Angela is very customer focused and passionate about helping people build a protection plan that meets their needs. Welcome to Myrtle Beach and thank you for trusting us with your insurance needs. "
Cinnamon Bender
July 19, 2024
5
out of
5
rating by Cinnamon Bender
"Fast, efficient & professional. Excellent experience."
We responded:
"Hi Cinnamon. Thank you for providing us with a 5-star review. We strive to provide excellent service that is tailored to your needs. Thank you for allowing us to serve you."
Steph Orband
July 19, 2024
5
out of
5
rating by Steph Orband
"Angie is great! She was very helpful and knowledgeable. I would recommend her highly!"
We responded:
"Hi Steph. Thank you for taking the time to provide us with such great feedback, especially on Angie. We love hearing about positive interactions with our customers. Angie is passionate about helping customers understand their risk and creating a personal protection plan. Thanks for trusting us with your insurance and financial service's needs. "