State Farm® Insurance Agent Kelly O'Brien

"Riley Dular, our Account Representative at the Kelly O'Brien State Farm Insurance Agency was knowledgeable, patient, insightful and had our best interest in mind. Thank you!"

"Easy to work with, got me a cheaper policy and handled to mortgage company so I didn't have to! 10/10"

"I liked the competitive rates offered from a well established and respected insurance company. Angie Patterson with the Kelly O’Brien State Farm Insurance Agency, was extremely polite, knowledgeable and professional in providing a quote for my home in Myrtle Beach. After a detailed discussion of the policy, I elected to obtain the State Farm policy. Angie made the task of obtaining a new policy a pleasure. I highly recommend the Kelly O’Brien State Farm Insurance Agency and Angie Patterson. After being a customer for more than a year, Ann Anderson has assisted me several times and has provided me with an exceptional level of customer service. I thoroughly enjoy working with Ann to tailor my insurance policy to my needs. I truly appreciate the entire staff at Kelly O’Brien."

"Customer Service is at another Level. Thank You"

"STATE FARM AUTO INSURANCE PUNISHES VICTIMS OF ACCIDENTS BY CANCELING THEIR INSURANCE FOR "TOO MANY CLAIMS", EVEN IF YOU ARE NOT AT FAULT IN ANY OF THOSE CLAIMS. WORSE YET, ONCE CANCELED BY STATE FARM, NO OTHER MAJOR INSURER WILL COVER YOU, BECAUSE OF STATE FARM'S FICTIONAL "HIGH RISK" DESIGNATION, EVEN THOUGH YOU HAVE DONE NOTHING TO CREATE ANY INCREASED RISK TO THEM OR ANY OTHER AUTO INSURER. YOU THEN ARE AT THE MERCY OF PREDATORY INSURERS OF LAST RESORT THAT CHARGE TWO OR EVEN THREE TIMES YOUR FORMER CAR INSURANCE RATE. AND THEN, WHEN YOU ARE FORCED TO PAY THESE PREDATORY RATES BECAUSE STATE LAW REQUIRES THAT YOU HAVE AUTO INSURANCE, YOU ARE AFRAID TO MAKE ANY CLAIM AT ALL, FOR FEAR OF LOSING YOUR INSURANCE COVERAGE YET AGAIN. WHAT'S THE POINT OF PAYING THOUSANDS OF DOLLARS A YEAR FOR AUTO INSURANCE IF YOU CAN'T FILE CLAIMS, EVEN AS A VICTIM? THE AUTO INSURANCE IS RIGGED AGAINST US. STATE FARM AND IT'S PARTNERS IN CRIME ARE CORRUPT PREDATORS. THEY ADD INSULT TO INJURY, EVEN AFTER YOU HAVE SUFFERED THE HARDSHIPS RESULTING FROM CLAIMS WHERE OTHER DRIVERS WERE AT FAULT. -------------- Ms. O'Brien's reply is noted, but it is also important that consumers know that State Farm's Agents and Claims Department use the convenient excuse that they have no power within their own company and blame everything on the evildoers in State Farm's Underwriting Department -- even after acknowledging that the majority of claims were paid by the insurers of those who caused the damages. And the claim they cited in canceling our policy was for a cracked windshield caused by a stone that flew up from a truck on the highway. We were told that someone in State Farm's Underwriting Department would call us personally to explain their decision, but of course no one ever did, even though the Agent and Claims Department did call us personally to say there was nothing they could do to help with Underwriting's decision. We were also told that Underwriting had previously "Warned Us" in a letter that if more claims were filed our policy would be canceled, but of course we never received that letter and no one seemed to be able to find it at State Farm when we requested a copy. Instead we later received an impersonal, convoluted letter from Underwriting that did not address any facts of our situation, instead citing Underwriting's "responsibility" to protect the "profitability of the company." ... Profitability over fairness, or even any consideration of a customer who had been with State Farm for decades. State Farm Is NOT on Your Side."

"Every member of this agency from top to bottom are phenomenal! Took the time to make sure I had the best rate personalized for me and my coverage needs, no hassle, and always a pleasure to deal with! Strongly reccomend to anybody in the market for new insurance policies!"

"I’ve been a client of Miss O’Brien’s Company for a few years now. She is easy to work with and has great customer service. Get State Farm and you’ll be happy."

"Alexis is wonderful! Helped us greatly with all our insurance needs and took the time to explain everything."

"Professional, prompt, very helpful. kind & considerate. Riley is a great agent. He's the best."

"Riley Dular was incredibly helpful and informative! He walked me through the entire process, was very patient, and made sure I understood my policy fully. I appreciate his attention to detail and excellent customer service!!"

"Fast, efficient & professional. Excellent experience."

"I highly recommend working with Alexis Bunting at Kelly O’Brien State Farm! We are new to the area and Alexis took the time to educate us on what to look for when choosing an insurance provider, and also discussed her first hand knowledge on flood risks in the area. This was all very helpful in helping us choose appropriate coverage for our home. Alexis also communicates thoroughly through the process and is very easy to work with. All of this made a somewhat daunting decision very easy - you can trust Alexis to take care of your insurance needs!"

"Kelly is very reponsive and has a wealth of information. Please reach out and take the first step to saving money."

"Molly made the process extremely simple!"

"Best insurance agency in the business. Kelly and her staff are customer service first always, everyone is always there to greet you with a smile and the cutest office dog ever."

"Great customer service, especially from Molly Ryan. Answered all of my policy questions thoroughly and emailed me the results of our conversation immediately thereafter. Highly recommend this State Farm agency!"

"Kelly O'Brien and her staff are excellent!! Kelly had us come in to go over our insurance to be sure we had the right deductibles and appropriate discounts. I never had an agent offer to do that before, so it's nice to know she's looking out for her customers. I highly recommend Kelly O'Brien and her staff!!"

"Great Agency to work with for home and auto. While insurance rates have gone up, they proactively reached out when there was an opportunity to lower my rates. Charlotte was a pleasure to work with."

"Excellent service and great pricing"

"Compared pricing and State Farm was most competitive. Agents are pleasant and responsive."

"Sydney has helped me out with all my car and house insurance needs. She is amazing to work with."

"Wow, Sara was awesome. Adding my new car to our homeowners, was quick and easy. Thank you."

"The team at statefarm is amazing. They are super helpful. I got a great policy for a very reasonable price. I am very happy I switched from geico to statefarm ☺"

"We worked with Alexis Bunting she was very professional. She helped us with our car insurance and home insurance. She was awesome! I definitely recommend her to our family and friends."

"Since switching over to State Farm about a year ago, I have had nothing but excellent service from the local office in Myrtle Beach. Kelly O’Brien’s office. Her staff there, particularly Molly, has been phenomenal. Molly has talked me off the ledge( joking of course)a couple of times. With all insurances going through the roof in the last 2-3 years, it really has me freaked out. My driving record, along with my wife, is impeccable-on top of the fact that we are not spring chickens…lol Molly spent a lot of time with me, patiently explaining why. I am grateful for her time and her expertise. I really feel like she was treating me the same way she would her own dad. That meant a lot. Molly, you are a wonderful, professional, caring person! I give you🌟🌟🌟🌟🌟 Sincerely Bill"