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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jimmy Enright

June 21, 2025

5  out of  5
rating by Jimmy Enright
"A special acknowledgement to Riley. As a new resident to Myrtle beach, Riley worked with me patiently several times ensuring that both my renters and auto insurance were handled promptly and professionally. Thank you Riley for your efforts and hard work- much appreciated!"
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Dale Marrison

June 19, 2025

5  out of  5
rating by Dale Marrison
"Excellent service and exceptional experience!"
We responded:
"Thank you for the 5 star rating! We're grateful for the opportunity to help you with your coverage for your condo, and we're glad Riley could assist you! We truly appreciate your business and look forward to helping with all your future insurance and financial service needs. "
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Katharine Clavell

June 19, 2025

5  out of  5
rating by Katharine Clavell
"Alexis went above and beyond to get me properly covered for my new home. Thank you!!!!"
We responded:
"Katharine, thank you so much for your feedback! We are so glad Alexis was able to help you get your new home properly covered here in Myrtle Beach. It's always a pleasure helping new neighbors settle in with confidence. Thank you for trusting us with your insurance needs here in South Carolina. "
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Scott Rogers

June 10, 2025

5  out of  5
rating by Scott Rogers
"Always been a pleasure to have them looking after me. No complaints ever!"
We responded:
"Thank you so much Scott for the review! We appreciate your kind words and your continued trust in our team. It's always a pleasure working with you and we are grateful to be your choice for insurance. "
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Adam Fakhouri

May 22, 2025

5  out of  5
rating by Adam Fakhouri
"Kelly and Alexis are the best representatives I’ve seen hands down. Answered every question I had and got me the best deal I’ve ever seen!"
We responded:
"Adam, thank you for the vote of confidence. Alexis is a tremendous representative and really aims to provide excellent service and personal protection plan. We appreciate the opportunity to serve you. Kelly "
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Deb Menard

May 22, 2025

5  out of  5
rating by Deb Menard
"Everyone I’ve spoken to at this office has been so kind and accommodating. And they’ve worked really hard to get all our insurance needs met :)"
We responded:
"Deb, thank you so much for taking the time to provide us with a 5-star review. I'm so happy to hear we have exceeded your expectations in helping you with your insurance needs. We look forward to continuing to help you protect your assets. Hope you have a wonderful holiday weekend. Kelly"
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Randy

May 22, 2025

5  out of  5
rating by Randy
"Riley Dular with Kelly O'Brien State Farm, Myrtle Beach, SC, did an amazing job with getting us renters insurance, extremely helpful, professional and courteous. Thank you Randy and Anne-Marie"
We responded:
"Randy and Anne-Marie-I'm delighted to hear Riley was able to help you with your renter's insurance. Riley takes great pride in helping our customers protect what is important to you. We look forward to helping you further as your insurance and financial services needs grow. Thank you for trusting us. Kelly"
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Osman Yasin

May 21, 2025

5  out of  5
rating by Osman Yasin
"Sydney was amazing! I had an issue with my current policy and she went above and beyond to help me get it resolved. She was super patient, professional, and made sure everything was taken care of. Really appreciate her help and highly recommend her if you need someone reliable and supportive!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Sydney provided you with exceptional service and support. It’s great to know that she was able to help you resolve your policy issue with patience and professionalism. We truly appreciate your recommendation and will be sure to pass along your kind words to her. If you need any further assistance in the future, don’t hesitate to reach out!"
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Mark

May 14, 2025

5  out of  5
rating by Mark
"I had a great experience. Alexis was extremely helpful and explained everything in great detail, and answered all my questions."
We responded:
"Hi Mark. Thanks for the 5-star review. Alexis is the best and I'm so glad she was able to help you protect your assets and income. We appreciate your business! Kelly"
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Michael Lemelin

May 12, 2025

5  out of  5
rating by Michael Lemelin
"Absolutely. Amazing customer service. Probably one of the easiest transactions over the phone that I've had in many years.I understood everything she said her english was absolutely amazing.God Bless miss Kelly. Thank you"
We responded:
"Mike, thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our customer service, and we will certainly pass along your compliments to Kelly. Our team strives to make every transaction as smooth and clear as possible, and it’s wonderful to know we succeeded with you. If you need any further assistance, please don’t hesitate to reach out. Kelly"
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Linda

May 10, 2025

5  out of  5
rating by Linda
"Always a positive experience with Kelly and her team. They are always available to review my policies and give good advice, whether for my home, auto, and now my golf cart! They work hard so you don't have to! Always a 5 star experience."
We responded:
"Linda, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve consistently had a positive experience with Kelly and the team. It's our priority to be available and provide valuable advice for all your insurance needs, whether it’s for your home, auto, or even your golf cart! Your kind words motivate us to keep working hard for our clients. We look forward to continuing to serve you and ensuring you always have a 5-star experience! Kelly "
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Marvin Carder

April 29, 2025

5  out of  5
rating by Marvin Carder
"So many thanks to Kelly O'Brien and her group. Bought a new truck and was very easy to transfer my coverage. No easy or waiting. Keeps me well informed. Thanks again for your services."
We responded:
"Marvin, Thank you so much for your kind words! We're thrilled to hear we made your truck purchase and coverage transfer smooth and hassle-free. We pride ourselves on providing excellent service and keeping our customers informed every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new truck, and thanks again for choosing us! Kelly "
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Michael Homoky

April 28, 2025

5  out of  5
rating by Michael Homoky
"Dealing with Angela Patterson was very easy , pleasant and she was very helpful and knowable. she guided me through the process. i would recommend the Kelly O Brien agency to my friends and family."
We responded:
"Hi Michael. Thank you for taking the time to compliment Angie and my agency. Angie is a true gem! You have a beautiful house by the way! Hope you have a great day! "
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Adam Glenn

April 16, 2025

5  out of  5
rating by Adam Glenn
"Always there when i need help! Cant thank her enough, what a wonderful human!!"
We responded:
"Thank you, Adam! We really appreciate you taking the time to leave a review. Kelly genuinely cares about each person she works with, and it means a lot to hear that reflected in your experience. We're grateful to have you with us!"
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Abby & Ryan

April 16, 2025

5  out of  5
rating by Abby & Ryan
"I had an amazing experience with Alexis. She made the process of me getting a better rate on car insurance quick, easy, and efficient. She was very responsive with any questions I had. Kelly and the team are amazing, and great to do business with!"
We responded:
"Thank you Abby & Ryan for sharing your experience with Alexis. She is truly committed to making each step of the process easy for our customers. We appreciate you choosing our office and we look forward to being here for any of your future insurance needs. "
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Debbie Hartman

April 13, 2025

5  out of  5
rating by Debbie Hartman
"I have been with State Farm since 1978 and enjoy and appreciate my agent and their service. Ann Anderson who works for the agency we use is the best!"
We responded:
"Thank you so much Debbie for your wonderful review. We're honored to have been part of your time with State Farm! It means the world to us to hear how much you appreciate Ann, she truly is the best! We are grateful for your loyalty over the years and look forward to continuing to be here for all your insurance and financial service needs. "
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Leanne Strawn

April 10, 2025

5  out of  5
rating by Leanne Strawn
"Kelly and her team have been great to work with. They helped us with updating our portfolio of coverages, providing helpful insight and services. Would recommend Kelly and her team for anyone looking for a talented and professional broker. Thx!"
We responded:
"Thanks so much Leanne for the wonderful review! We’re so glad to hear you’ve had a great experience working with our team. Providing excellent service and personalized insurance solutions — whether it’s your auto or home insurance — it is always our priority. We appreciate your trust in us to protect what matters most, and we look forward to continuing to serve your insurance needs for years to come!"
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Joe Izzo

April 10, 2025

5  out of  5
rating by Joe Izzo
"Everything about our experience has been very good. Alexis has been prompt and helpful with information and it is greatly appreciated. We have been State Farm customers for a long time"
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer! We’re happy to hear that Alexis was prompt and helpful during your recent experience. She takes great pride in providing excellent service, and we’re grateful to have her on our team. We truly appreciate your continued trust in us over the years!"
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Aubree Dean

April 8, 2025

5  out of  5
rating by Aubree Dean
"I’ve had an amazing experience working with my State Farm agent Sydney Carpenter! From the start, she was knowledgeable, professional, and genuinely cared about finding the best coverage for my needs. She took the time to explain everything clearly and made the entire process smooth and stress-free. Whether it was answering questions, adjusting my policy or helping with claims, her responsiveness and friendly attitude never went unnoticed. I truly feel confident and well taken care of with her on my side. Highly recommend Sydney!"
We responded:
"Thank you, Aubree, for highlighting Sydney’s outstanding service! She’s dedicated to making sure every client receives the attention and support they deserve. Your feedback motivates our entire team to continue delivering excellence. We truly appreciate you choosing us!"
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Kristy Ladd

April 8, 2025

5  out of  5
rating by Kristy Ladd
"Since switching over to State Farm, Sydney has been so much help! Anytime I need help or have a question, she is very thorough and even helped me to feel more secure by getting me a great deal on life insurance. I never got this much help with my last insurance company!"
We responded:
"Kristy, thank you for your kind words! We’re so glad Sydney was able to assist you with your auto and life insurance needs. Taking care of our customers is always our top priority, and we’re grateful for the opportunity to support you. If you ever have any questions or need to make updates down the road, we’re just a call or visit away. "
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Michael Smith

April 8, 2025

5  out of  5
rating by Michael Smith
"Called in to add a motorcycle to my policy and it couldn’t have been easier. Alexis was awesome—super quick and made the whole thing painless. Appreciate the help!"
We responded:
"Michael, thank you for sharing your experience. We're happy to hear Alexis made your Motocycle process quick and painless for you. That is exactly how we want our customers to feel. We appreciate you choosing us and are always here to help out with anything you may need. "
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Steve Christman

April 8, 2025

5  out of  5
rating by Steve Christman
"Very pleased with the team assembled at State Farm. They helped me throughout the process on Home Owners and an Auto policy. A professional team and I highly reccomend them."
We responded:
"Thank you so much for trusting us with your home and auto insurance! We’re thrilled to hear that you found our team professional and that you would recommend us. Providing excellent service and making sure our customers feel confident and cared for is what we strive for every day. We truly appreciate your support and look forward to continuing to be here for all your insurance and financial service needs. "
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Seong Lee

April 8, 2025

5  out of  5
rating by Seong Lee
"You are very kind and good take care of customers I appreciate you Have a great day 👍"
We responded:
"Thank you so much for your kind words, Seong! We're thrilled to hear that you had a positive experience with us. Taking care of our customers is our top priority, and your appreciation means a lot to our team. We look forward to serving you again soon! Have a fantastic day!"
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Donna Causey

April 1, 2025

5  out of  5
rating by Donna Causey
"Everyone I’ve dealt with at the agency has been great!! Both personal and professional when working with me. They were able to give me good coverage and prices. Great team!!"
We responded:
"Donna, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing both excellent service and coverage at competitive prices is our top priority, and it's wonderful to know we met your expectations. We appreciate your support and look forward to serving you in the future! Kelly"
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debra rybak

March 29, 2025

5  out of  5
rating by debra rybak
"Molly has consistently been helpful, friendly and most importantly knowledgeable. She is always available to advise us on what is best for our needs. I am happy that we chose State Farm."
We responded:
"Hi Debra! We appreciate you taking the time to give my agency and specifically Molly a 5-Star review. We strive to help our customers understand their coverages and potential gaps in terms they can understand. Thanks for allowing us to help with your insurance needs. "