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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Cipolla

November 17, 2023

5  out of  5 rating by David Cipolla
"Angie , provided great service ."

Mario Ayon

November 17, 2023

5  out of  5 rating by Mario Ayon
"Been a State Farm Customer for many years. Excellent customer service @ Kelly O. Just recently purchased a vehicle for my mother and Sidney was very helpful on getting it insured."

Gary Hersh

November 14, 2023

5  out of  5 rating by Gary Hersh
"I dealt with Angela who was very professional and was able to answer all my questions. I wood recommend her to any who is looking for answers about insurance!! .."

Joe Sheets

November 13, 2023

5  out of  5 rating by Joe Sheets
"I shopped for home insurance on the web and instantly received numerous phone calls from various insurance companies. I received an email from Angela Patterson from State Farm, Kelly O'Brien Ins Agency with a detailed quote attachment. By taking the time to email me a quote differentiate her from all of the other quotes. I called Angela to fine tune my home owners policy coverage saving me 40% from my previous policy. Thank you, Angela."

Rachel Eason

November 10, 2023

5  out of  5 rating by Rachel Eason
"Alexis was very knowledgeable and helpful! Great service!"

Adrian Brumfield

November 10, 2023

5  out of  5 rating by Adrian Brumfield
"I recently had the privilege of working with Angela, my amazing insurance agent, and without a doubt, she has left an indelible impression on me. Angela possesses a rare combination of professionalism, knowledge, and genuine care for her clients, making her an essential asset for anyone in need of insurance coverage. From our very first interaction, Angela exuded professionalism and warmth, putting me at ease during the often daunting process of selecting insurance. She took the time to understand my unique needs and concerns, patiently guiding me through various policy options, ensuring I had a comprehensive understanding of each one. Angela's knowledge of the insurance industry is truly commendable. She is evidently well-versed in navigating the complexities of insurance coverage, translating jargon into plain language, and answering my numerous questions with unwavering patience. It was refreshing to work with someone who genuinely wanted me to make an informed decision that best suited my personal circumstances. What sets Angela apart from the rest is her unwavering commitment to delivering exceptional customer service. She was always prompt in her responses, ensuring that I felt supported every step of the way. Her attention to detail and meticulously tailored recommendations put my mind at ease, convinced that I had chosen the right coverage for my needs. Additionally, Angela kept me informed of any updates or changes, leaving no room for surprises. Moreover, Angela's warmth and genuine concern for her clients make working with her an absolute pleasure. She took the time to understand my individual circumstances, offering personalized advice on how to protect my assets and loved ones. Her empathetic approach nurtured a sense of trust that is often hard to come by, making me feel confident in her ability to handle my insurance needs. In conclusion, Angela has proven to be an exceptional insurance agent. Her professionalism, extensive knowledge, and unwavering commitment to delivering outstanding customer service have made all the difference in my insurance journey. I cannot recommend her highly enough to anyone in search of a dedicated and trustworthy insurance agent. Angela, thank you for providing me with peace of mind and a sense of security. I am truly grateful for your expertise and care."

Bill Callaway

November 7, 2023

5  out of  5 rating by Bill Callaway
"Alexis was flexible with customizing our H06 Policy, great with follow up, payment options and explanations and patience during our decision process. Have already referred a family member to consider Alexis when their current policy renews."

Margaret McLaughlin

November 7, 2023

5  out of  5 rating by Margaret McLaughlin
"We have several types of insurance accounts with State Farm and the agent, Ann, has always gone above and beyond to assist us with our insurance questions and needs."

Kenneth Peer

November 7, 2023

5  out of  5 rating by Kenneth Peer
"I was pleased with how well Kelly and her staff worked to get our policy in place for our new home. They explained each point in the policy and what would be beneficial for our needs. Communucation is always open and quickly answered."

Mesha S

November 2, 2023

5  out of  5 rating by Mesha S
"Alexis was amazing. Excellent customer service. Reached out in a timely manner and walked me through the entire process with ease. Definitely recommend."

Dan Miller

November 2, 2023

5  out of  5 rating by Dan Miller
"It is always stressful when relocating. Finding the right State Farm office can be a task. Kelly O'Brien's office has been amazing. Sydney has been our contact from the first call, and has been extremely helpful and responsive in mapping out all of our options. She is very personable and you can tell she enjoys helping and learning more about her clients than just what insurance they need. Highly Recommend!"

William Dudley

November 1, 2023

5  out of  5 rating by William Dudley
"Alexis is without a doubt one of the most professional and efficient individuals in the insurance business. She was completely knowledgeable in all areas and took the time to explain everything I needed. It was a true pleasure to work with someone so incredibly in touch with a very difficult industry. She is a true asset to her company and all I can say is Thank you so much for everything you did and quickly as well I might add."

Vicente Barajas

November 1, 2023

5  out of  5 rating by Vicente Barajas
"Angie is the best, showed me what I needed and had insurance in less than 20 mins. Highly recommend asking for her."

Samantha Holloway

November 1, 2023

5  out of  5 rating by Samantha Holloway
"Our P.O.C was Anglea Patterson. She was very informative and willing to assist me with coverage for my mother. She made the process easy and presented the information in an timely and understanding manner. Thanks for your help."

Jackie Ossell

October 30, 2023

5  out of  5 rating by Jackie Ossell
"This office is amazing! I worked with Sydney Carpenter on a confusing situation these last few days and she was so patient and thorough! Thanks Sydney!!! Five ⭐️ Service!!!"

Adam Slayman

October 27, 2023

5  out of  5 rating by Adam Slayman
"Alway every helpful."

John Eafrati

October 27, 2023

5  out of  5 rating by John Eafrati
"Angie was easy to work with, and understood all our needs, had patience and was fun to talk with, will recommend your office to anyone who needs help, thank you, JE"

John Houston Goin Jr

October 26, 2023

5  out of  5 rating by John Houston Goin Jr
"Probably the smoothest auto-insurance setup i've ever been through. ALEXIS was able to answer every question i had (and there were lots), down to the repercussions of driving while uninsured and the timeframe I had with SCDMV. It was fast, easy and cheaper than my last policy."

Gina Rothwell

October 26, 2023

5  out of  5 rating by Gina Rothwell
"Was extremely helpful and were able to cut both our home and auto insurance in half!"

Greg Sweeney

October 22, 2023

5  out of  5 rating by Greg Sweeney
"Alexis (with Kelly O'Brien) was attentive, responsive, friendly and very informative as we ventured into the SC insurance market. Their services were fantastic and offered us great solutions. Thank you!"

Marjorie Leghart

October 20, 2023

5  out of  5 rating by Marjorie Leghart
"I can’t say enough about Angela Patterson, she went far and beyond to secure my home and car needs. I was at wits end as most insurance companies have departed SC.but Angie came to my rescue. She was patient, knowledgeable and very professional.. State Farm has a gem with her. Marjorie Leghart"

Jim C

October 18, 2023

5  out of  5 rating by Jim C
"Thank you for you help in getting our accounts straight. Alexis and team had myself and wife's accounts up to date and assisted in setting up payments. Look forward to working with Team O'Brien and Alexis for years to come."

Ana Thompson

October 12, 2023

5  out of  5 rating by Ana Thompson
"I’ve had State Farm for maybe a year now I’m always so happy with my service. The staff is very friendly and always answers questions I have. The staff also try’s to get me the best deals I would recommend them !"

Mark Miller

October 5, 2023

5  out of  5 rating by Mark Miller
"Angie was a true pleasure to work with. She found solutions to our needs and was there every step of the way with exceptional customer service."

Dwain Curtis

September 29, 2023

5  out of  5 rating by Dwain Curtis
"My homeowners insurance carrier sent me a non-renewal notice. Their reason was that they were cutting back on insuring in the coastal area. They gave a month and a half notice. I was worried about being able to get insurance so I started asking around. My neighbor recommended the Kelly O'Brien State Farm agency. He had gotten insurance there recently and was very pleased with the service. I called them and got a representative named Angela Patterson. She was very helpful and courteous and we were able to get me set up for home, auto and umbrella policies over the phone and computer in 2 days. Angela was very easy to work with and very prompt in getting the documents to me that I needed to E-sign. I would recommend this agency and Angela to anyone in need of good insurance at a fair price provided in a prompt and courteous manner."