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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Russ

September 15, 2025

5  out of  5
rating by Russ
"Alexis was fantastic ! She was very knowledgeable and helpful and it was a pleasure working with her to get my insurance changed over. Do you work tomorrow? 7 to 3"
We responded:
"Thank you, Russ! We appreciate your kind words. Alexis takes great pride in helping our customers, and its wonderful to hear she made your insurance changeover so easy. We're grateful to have you with our agency! "
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Sarah Brown

September 11, 2025

5  out of  5
rating by Sarah Brown
"I just have to say Sydney has always been helpful and a pleasure. And always going above and beyond! Thank you!"
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Weston Dean

September 10, 2025

5  out of  5
rating by Weston Dean
"Sydney was knowledgeable, professional and extremely helpful."
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Jess Shafer

September 10, 2025

5  out of  5
rating by Jess Shafer
"Sydney is very knowledgeable and helpful. Great Experience."
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Jaymee Lively

September 10, 2025

5  out of  5
rating by Jaymee Lively
"Sydney is the best! Super helpful.."
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Hannah Jordan

September 10, 2025

5  out of  5
rating by Hannah Jordan
"I was on vacation in Myrtle and stopped in to ask about life insurance policies. Sydney Carpenter helped me with options and guided me in choosing one that fit my needs. Really appreciate how fast she worked!"
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Roro Frye

September 10, 2025

5  out of  5
rating by Roro Frye
"Jessica did a good job. She has answer all my questions. She also hep me get my son insured. Thank you Jessica"
We responded:
"Thank you, Roro! We’re glad Jessica was able to answer your questions and help you and your son with auto coverage. Protecting families on the road—and planning ahead with life insurance when the time is right—is exactly why we’re here. We appreciate your trust and look forward to being here for your family’s needs,"
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Bob Caswell

September 3, 2025

5  out of  5
rating by Bob Caswell
"Alexis provides excellent service, she communicates often and effectively. She anticipates our insurance needs and offers professional and thoughtful assistance and advice . It’s been a pleasure working with her! Thank you Bob and Emma"
We responded:
"Thank you so much, Bob and Emma! We’re delighted to hear how well Alexis has been able to anticipate your needs and provide thoughtful guidance. She truly cares about making sure our customers feel supported every step of the way. We’re grateful for your trust and it’s always a pleasure working with you both!"
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Matt Paul

September 3, 2025

5  out of  5
rating by Matt Paul
"Very helpful with reasonable prices. Am definitely going to be extending my policy. Highly recommend"
We responded:
"We love knowing your experience with Alexis gave you the confidence to grow your coverage with us. Your recommendation means a lot, and we’re excited to continue being the team you can rely on."
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Tony Gee

September 3, 2025

5  out of  5
rating by Tony Gee
"The sign up process and then contacting my finance company was a good help. My documents came quickly thanks to all at their Myrtle Beach office."
We responded:
" Thanks so much, Tony! We’re happy to hear the process was easy and that Kelly O'Brien Insurance Agency Team could get everything taken care of quickly for you. We appreciate your trust! "
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Leah Cell

September 3, 2025

5  out of  5
rating by Leah Cell
"Alexis was knowledgeable, professional and extremely helpful."
We responded:
"Leah, We’re so glad to hear Alexis was able to make your experience such a positive one. Her dedication to helping others really shines through, and your feedback means a lot to our whole team. Thank you for choosing us!"
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Alexis Yazici

September 2, 2025

5  out of  5
rating by Alexis Yazici
"Alexis was great to work with! She got everything taken care of for me so quickly 😊"
We responded:
"Thank you so much for your kind words! We’re lucky to have Alexis on our team—her ability to make things smooth and stress-free is one of the reasons our customers love working with her. We’re glad she was able to take care of everything for you so quickly!"
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Hal Andersen

August 30, 2025

5  out of  5
rating by Hal Andersen
"Alexis Bunting helped me get renters insurance. She was very efficient, explained everything well and was very pleasent to work with."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Alexis Bunting provided you with efficient service and clear explanations. It's great to know she made the process pleasant for you. If you ever need assistance in the future, we're here to help!"
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Cindy Newman

August 28, 2025

5  out of  5
rating by Cindy Newman
"My claim was handled with courtesy and compassion. What an awesome experience after a very unfortunate accident."
We responded:
"Cindy, thank you for sharing your experience. We're truly sorry you had to go through such an unfortunate accident, but glad to hear Amabel was able to help you through the process. We're grateful for your trust in our team and are always here if you need anything. "
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Harmony Zon

August 25, 2025

5  out of  5
rating by Harmony Zon
"I am absolutely pleased with my experience with your State Farm agent Jessica Johnson. Not only was she professional but so relatable as a person. She did her Job beyond her Job. If there were more people in this world like her in companies everybody’s business would be amazing. She made it so easy and relaxing to know I was choosing the best option out there. Thank you so much for such a wonderful experience Jessica and being a beautiful person."
We responded:
"Thank you so much for your thoughtful words Harmony and for recognizing Jessica’s efforts! 🌟 We’re thrilled to hear how she made your experience both professional and personable, and that she went above and beyond to ensure you felt confident in your choices. Jessica truly cares about making each interaction meaningful, and it’s wonderful to see that come through. We appreciate you sharing this feedback—it means a lot to our entire team! Thank you for trusting us with all your insurance and financial service needs. "
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Cynthia Dunne

August 25, 2025

5  out of  5
rating by Cynthia Dunne
"I just have to say the agent was very knowledgeable and helpful in transferring our service from one state to another. I highly recommend both Alexis and this particular State Farm office."
We responded:
"Thanks so much Cynthia for sharing your experience! We’re so glad Alexis was able to make your state-to-state transfer smooth and stress-free. She takes pride in guiding our customers through transitions like these, and your recommendation means a great deal to both her and our entire team. We appreciate your trust in us!"
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Dana Joslin

August 25, 2025

5  out of  5
rating by Dana Joslin
"It is only when there is an unfortunate incident that you get to find out that your insurance experience could be this excellent!! Everyone involved from filing the claim over the phone at 1100p, to the resulting flurry of emails and text messages setting up a rental car, identifying the collision center, to the customer service from Anabel, were all courteous, proficient, and professional. It turned a rather unpleasant evening into a manageable situation..."
We responded:
"Dana, thank you so much for sharing your experience. We know unfortunate incidents can be stressful, and we’re glad our team—and especially Amabel—could help make the process smoother and more manageable for you. Your kind words mean a lot, and we’re always here when you need us! "
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Rita Abbott

August 25, 2025

5  out of  5
rating by Rita Abbott
"I changed my car insurance from State Farm but then I decided to go back. I have a lot of faith in State Farm and I would just like to see prices come down a bit. Thank you Kelly O'Brien and staff for working with me."
We responded:
"Thank you, Rita, for sharing your experience and for trusting State Farm again. We're glad to have you back with Kelly O'Brien State Farm and we truly appreciate your kind words about our team and we are glad Jessica was able to help you. We'll continue to work hard to provide you with the best support and service possible. "
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M. Wallace

August 19, 2025

5  out of  5
rating by M. Wallace
"Great experience with this agency location. Alexis did a nice job walking through the different coverage options available with State Farm as well as pointing out some gaps in my current coverage policy. From start to finish . . . A+ Easy to communicate with the staff and solid follow-up when needed."
We responded:
"Thank you, Mr. Wallace! We’re so glad to hear you had such a positive experience with our agency. Alexis takes pride in helping our customers understand their options and making sure no detail is overlooked, so it’s wonderful to know her guidance stood out to you. We also appreciate your kind words about our team’s communication and follow-up—that means a lot to us. We're grateful to have you with us and look forward to supporting you with all your insurance needs."
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Richard Falcone

August 18, 2025

5  out of  5
rating by Richard Falcone
"Super smooth experience from for submitting the claim, Car rental, and completion of work in a very timely fashion… Amber Quails was is my contact person for the claim at the Kelly O’Brien (State Farm) Insurance agency. She was outstanding!!! Knowledgeable, friendly, extremely professional. Could not be happier with this experience."
We responded:
"Thank you for the review, Richard! We're so glad to hear your claim process went smoothly. Amabell is truly an asset to our team and it's wonderful to know her knowledge and friendly support made your experience a positive one. We truly appreciate you taking the time to share your feedback and for trusting us with your insurance needs! "
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Kathy Hunter

August 12, 2025

5  out of  5
rating by Kathy Hunter
"Having this trusted insurance team handle our business vehicles has been great. They always are quick to answer questions and a pleasure to deal with."
We responded:
"Kathy, thank you so much for your kind words! we're honored to be your trusted insurance team and to handle all your business vehicle needs. Molly and our entire team are committed to making the process smooth, efficient and enjoyable - and its always a pleasure working with you. We truly appreciate your trust and look forward to continuing to serve you for years to come! "
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matt doak

August 12, 2025

5  out of  5
rating by matt doak
"Great office!"
We responded:
"Thanks Matt! We're so glad you enjoy our office and we appreciate your support. "
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Michael Kuhn

August 9, 2025

5  out of  5
rating by Michael Kuhn
"Agent was outstanding taking care of all my needs at a reasonable price!"
We responded:
"Hi Michael. Thanks you so much for taking the time to provide us with a 5-Star review. My team definitely takes pride in helping our customers with their insurance needs and I'm glad that showed. Thanks for trusting us! Kelly"
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Kayla Crystal

August 8, 2025

5  out of  5
rating by Kayla Crystal
"Jessica Johnson helped me over the phone after I initially set up my auto policy online. She got me quoted for renter’s insurance as well at an amazing rate and she was so lovely to chat with while she was doing everything on her end. There was no awkward silence and it felt like catching up with an old friend. I’m very excited to be a new State Farm customer!!!"
We responded:
"Thank you for the fantastic review, Kayla! We’re so happy Jessica could make the process smooth and enjoyable—like catching up with an old friend. Welcome to the State Farm family! We’re excited to have you with us."
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Brayan

August 7, 2025

5  out of  5
rating by Brayan
"This ppl its so amazing. Jessica its a wonderfull agent, they are very honest and kind. U are in Good Hands."
We responded:
"Hi Brayan. Thank you for taking the time to provide us with a glowing 5-star review and specifically complimenting Jessica. Jessica is very knowledgeable and strives to exceed expectations. Thank you for allowing us to help with your car and life insurance needs. Kelly"