State Farm® Insurance Agent Kelly O'Brien
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dick Heckman
November 8, 2024
5
out of
5
rating by Dick Heckman
"Professional, prompt, very helpful. kind & considerate. Riley is a great agent. He's the best."
We responded:
"Thank you for the review, Dick. We appreciate the positive comments. Thank you for the opportunity to help you with your insurance needs. "
Emily Lockwood
November 8, 2024
5
out of
5
rating by Emily Lockwood
"Riley Dular was incredibly helpful and informative! He walked me through the entire process, was very patient, and made sure I understood my policy fully. I appreciate his attention to detail and excellent customer service!!"
We responded:
"Thank you so much Emily for your kind words! We are thrilled to hear that Riley provided you with exceptional service. It means a lot to us knowing you had such a positive experience. We are here for you anytime and thank you for trusting us with your insurance needs!"
Cinnamon Bender
October 25, 2024
5
out of
5
rating by Cinnamon Bender
"Fast, efficient & professional. Excellent experience."
We responded:
"Hi Cinnamon. Thank you for providing us with a 5-star review. We strive to provide excellent service that is tailored to your needs. Thank you for allowing us to serve you."
C White
October 23, 2024
5
out of
5
rating by C White
"I highly recommend working with Alexis Bunting at Kelly O’Brien State Farm! We are new to the area and Alexis took the time to educate us on what to look for when choosing an insurance provider, and also discussed her first hand knowledge on flood risks in the area. This was all very helpful in helping us choose appropriate coverage for our home. Alexis also communicates thoroughly through the process and is very easy to work with. All of this made a somewhat daunting decision very easy - you can trust Alexis to take care of your insurance needs!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alexis was able to provide you with the information and support you needed as you settled into the area. It's wonderful to know that her expertise made the insurance process easier for you. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future. Welcome to the community"
Kathy Lashinsky
October 23, 2024
5
out of
5
rating by Kathy Lashinsky
"Kelly is very reponsive and has a wealth of information. Please reach out and take the first step to saving money."
We responded:
"Kathy, thank you so much for the kind words. I really appreciate your support. Kelly "
Danny Elliott
October 17, 2024
5
out of
5
rating by Danny Elliott
"Molly made the process extremely simple!"
We responded:
"Thank you for your feedback Danny! We're glad to hear that Molly was able to make the process easy and stress free! We are lucky to have her on our team, and it's great to know she made your experience a positive one. We appreciate you and your feedback. Please let us know how we can help you in the future with any of your insurance needs. "
Michael Turner
October 17, 2024
5
out of
5
rating by Michael Turner
"Best insurance agency in the business. Kelly and her staff are customer service first always, everyone is always there to greet you with a smile and the cutest office dog ever."
We responded:
"Thank you so much for your kind words, Michael! Our team takes great pride in providing our customers with the best service possible. Thank you for trusting us with your insurance needs. We appreciate you and look forward to our future with you! "
Tom Meredith
October 15, 2024
5
out of
5
rating by Tom Meredith
"Great customer service, especially from Molly Ryan. Answered all of my policy questions thoroughly and emailed me the results of our conversation immediately thereafter. Highly recommend this State Farm agency!"
We responded:
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our customer service, particularly with Molly Ryan. She is indeed an asset to our team, and we're glad she was able to assist you with your policy questions. We strive to provide thorough and prompt service to all our customers. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Vicky Damato
October 10, 2024
5
out of
5
rating by Vicky Damato
"Kelly O'Brien and her staff are excellent!! Kelly had us come in to go over our insurance to be sure we had the right deductibles and appropriate discounts. I never had an agent offer to do that before, so it's nice to know she's looking out for her customers. I highly recommend Kelly O'Brien and her staff!!"
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us. It's great to know we exceeded your expectations by going above and beyond by offering to review your insurance to ensure you have the right deductibles and appropriate discounts. We truly appreciate your recommendation and are grateful for your trust in our services. If there is anything else we can assist you with, please don't hesitate to reach out. We are here to help!"
Brian Taylor
October 4, 2024
5
out of
5
rating by Brian Taylor
"Great Agency to work with for home and auto. While insurance rates have gone up, they proactively reached out when there was an opportunity to lower my rates. Charlotte was a pleasure to work with."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience working with our agency for your home and auto insurance needs. Our team is dedicated to providing proactive service and ensuring our clients receive the best rates possible. We'll make sure to pass along your kind words to Charlotte, who will be delighted to hear that she was a pleasure to work with. If you have any other questions or need further assistance, please don't hesitate to reach out. We appreciate your support! Kelly "
BRIAN OPACIC
October 2, 2024
5
out of
5
rating by BRIAN OPACIC
"Excellent service and great pricing"
We responded:
"Brian, thank you for taking the time to provide us with your feedback and a 5-Star review. It has been a pleasure getting to know you and we look forward to helping with your insurance for years to come. Kelly"
Lisa Cameron
September 25, 2024
4
out of
5
rating by Lisa Cameron
"Compared pricing and State Farm was most competitive. Agents are pleasant and responsive."
We responded:
"Hi Lisa. Thank you so much for taking the time to provide us with an amazing review. We are excited you are joining the State Farm family. Thanks for allowing us to help with your insurance needs. "
Nicole Kay
September 23, 2024
5
out of
5
rating by Nicole Kay
"Sydney has helped me out with all my car and house insurance needs. She is amazing to work with."
We responded:
"Nicole, thank you for leaving a review! It means a lot to hear that Sydney was pleasant to work with, and that she was able to help you with your home and auto insurance! If we can do anything else for you, please feel free to reach out to my office. -Kelly"
Barbara Arend
September 20, 2024
5
out of
5
rating by Barbara Arend
"Wow, Sara was awesome. Adding my new car to our homeowners, was quick and easy. Thank you."
We responded:
" Thank you so much for the 5-star review Barbara. Sara is a customer favorite. She loves what she does and it shows. We appreciate you allowing us to help with your insurance needs. "
Kristine Tronsen
September 16, 2024
5
out of
5
rating by Kristine Tronsen
"The team at statefarm is amazing. They are super helpful. I got a great policy for a very reasonable price. I am very happy I switched from geico to statefarm ☺"
We responded:
"Hi Kristine. I'm so happy to hear we were able to help you easiliy switch from Geico to us. We appreciate you taking the time to give us a 5-star review. Thanks for allowing us to help you with your insurance. Kelly"
Javier Perez
September 11, 2024
5
out of
5
rating by Javier Perez
"We worked with Alexis Bunting she was very professional. She helped us with our car insurance and home insurance. She was awesome! I definitely recommend her to our family and friends."
We responded:
"Thank you so much for your kind words, Javier! I’m thrilled to hear that Alexis was able to help with both your car and home insurance. We truly appreciate your recommendation, and if you ever need anything, don’t hesitate to reach out! – Kelly "
Bill Hensel
September 9, 2024
5
out of
5
rating by Bill Hensel
"Since switching over to State Farm about a year ago, I have had nothing but excellent service from the local office in Myrtle Beach. Kelly O’Brien’s office. Her staff there, particularly Molly, has been phenomenal. Molly has talked me off the ledge( joking of course)a couple of times. With all insurances going through the roof in the last 2-3 years, it really has me freaked out. My driving record, along with my wife, is impeccable-on top of the fact that we are not spring chickens…lol Molly spent a lot of time with me, patiently explaining why. I am grateful for her time and her expertise. I really feel like she was treating me the same way she would her own dad. That meant a lot. Molly, you are a wonderful, professional, caring person! I give you🌟🌟🌟🌟🌟 Sincerely Bill"
We responded:
"Hi Bill. I'm so happy to hear you've had excellent service from my office and especially Molly. Molly really cares about our customers as does the rest of my team but she really does have a very calming personality. We are all frustrated with the rates (Molly and I included). Thanks for sticking with us and understanding the situation. Thanks again for taking the time to compliment Molly. "
Carolyn Marino
September 3, 2024
5
out of
5
rating by Carolyn Marino
"Alexis and all others in this office provided us with superb customer service in helping us set up our policies. Very much appreciated especially that we are moving to SC from far away. I highly recommend!"
We responded:
"Hi Carolyn. Thank you so much for taking the time to provide us with excellent feedback. It is always nice to hear that we are meeting or exceeding our customers' expectations. Thank you for allowing us to help with your insurance needs. Kelly "
jimmy jordan
August 29, 2024
5
out of
5
rating by jimmy jordan
"Betty and I had a great review with Kelly and so helpful. Thanks for your patients and for being so informative and really attentive to our questions. So unusual in today's world!!"
We responded:
"Jimmy, thank you for the glowing review. I love meeting with my customers and making sure their insurance fits their needs. I appreciate you and Betty trusting me with your insurance needs. "
Stephen Bates
August 21, 2024
5
out of
5
rating by Stephen Bates
"Best State Farm agent in the Myrtle Beach area. Office staff is always professional, polite and willing to help."
We responded:
"Stephen, thank you so much for your kind words! It means a lot to us that you think so highly of our team. We work hard to provide top-notch service, and it's a pleasure to help with your insurance needs. Thanks again! -Kelly "
Roxanne La Bella
August 21, 2024
5
out of
5
rating by Roxanne La Bella
"Riley, so helpful, explains everything in detail and very respectful. Great customer service. Thank you for all your help!"
We responded:
"Hi Roxanne. Thank you so much for complimenting Riley and giving us an outstanding review. Riley is fantastic at creating an individual protection plan that meets your needs. We appreciate you doing business with us! "
Jim Sidary
August 20, 2024
5
out of
5
rating by Jim Sidary
"Requested information was provided promptly and professionally! Well done!"
We responded:
"Thanks for the 5-star review and compliment Jim. We pride ourselves on excellent customer service and glad it shows! Thanks for trusting us with your insurance and financial service's needs. "
Zaniya Blackmon
August 19, 2024
5
out of
5
rating by Zaniya Blackmon
"Just finished my driving class and needed to get on my parent’s insurance. It was a very easy experience and they worked well with my mom to get us discounts!"
We responded:
"Hi Zaniya. Congratulations on getting your driver's license. What a fun and exciting time in your life. Glad we were able to get you some discounts and thanks for the review. Be careful out there! "
W W
August 2, 2024
5
out of
5
rating by W W
"I have had many experiences with Auto Insurance companies helping my guest with their New/Pre Owned Lexus vehicles. Several calls on numerous occasions with my guest assisting them with coverage on their Lexus. Molly Ryan rocks and is the best part of State Farm. One call that’s all, quick and efficient thanks again Molly!"
We responded:
"Thank you for complimenting Molly and giving her a 5-star review. We pride ourselves on making sure we give our customers the best combination of service, coverage and price. And Molly has a heart of gold! "
Logan Ingram
August 2, 2024
5
out of
5
rating by Logan Ingram
"Alexis was a huge help in setting up my new renters insurance! She had it done super quickly, informed me of changes in price, and was very personable! Really enjoyed that call this morning!!"
We responded:
"Hi Logan! Thank you for taking the time to give my agency and especially Alexis a 5-Star review. It is always nice for someone to get positive feedback in this business, so thank you. "