
State Farm® Insurance Agent Kelly O'Brien
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dominick Piperata
March 20, 2025
"Kelly O'Brian State Farm Agency in Mytle Beach is the place to go to for all your insurance needs. Everyone is polite, caring and professional. Ann ( Owner ) is always available too and the entire office is customer-oriented ."
"Dominick, Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and thrilled to hear that Ann was able to assist you as she is a valued member of our team! We look forward to continuing to help you with all your insurance needs. "
Jaron Nocon
March 7, 2025
"Alexis is really the best and was real helpful. She really made a good first impression over the phone and will definitely recommend her to my friends if and ever they plan on better coverage. She deserves a raise"
"Thank you Jaron for your kind words about Alexis! We are thrilled to hear how helpful she was assisting you set your policies up. She is a valuable part of our team, and we are glad she made your experience a great one! Thank you for trusting us with your insurance needs. "
Makayla Walters
February 25, 2025
"Made switching insurances a breeze and saved me a lot of money by switching! Very friendly, quick, and professional."
"Thank you for your fantastic review! We're thrilled to hear that we made the process of switching insurances easy and helped you save money. Our team is dedicated to providing friendly and professional service, and it's great to know that we met your expectations. If you need any further assistance or have questions in the future, don't hesitate to reach out. We appreciate your trust in us!"
ElDuro Poderoso
February 25, 2025
"Very professional and courteous,fast quote and service,they know what exactly home owners wants and their needs"
"Thank you so much for your kind words! We're thrilled to hear that you found our service professional and efficient. Our team is dedicated to understanding and meeting the needs of homeowners, and it’s wonderful to know we hit the mark for you. If you need anything else or have further questions, please don't hesitate to reach out. We appreciate your support! Kelly "
Anna Kaercher
January 29, 2025
"Had a great experience with Alexis Bunting at this office. She was able to get myself and my husband a great rate for life insurance and made the process so easy. She also has a really cute dog so, 10/10"
"Anna thank you for the kind words about Alexis! We're glad she could assist with your life insurance needs. Protecting what matters the most is our priority. We appreciate your trust in us! "
Susan Lyons
January 27, 2025
"Ann Anderson has been wonderful to work with. I am new to the area and she was highly recommended to me. Ann was able to quickly answer all my questions and handled my home and auto insurance in a very timely manner and saved me a lot of money!"
"Thank you so much for your kind words, Susan! We’re thrilled to hear that Ann provided you with excellent service and was able to save you money on your home and auto insurance. We're glad you felt welcomed in the area and that you chose us for your insurance needs. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Welcome to the community!"
Deborah Mobley
January 25, 2025
"Great customer service. Responsive to quick changes. Easy to work with. I appreciate this team!!! Particular kudos to Molly for being on top of everything. Thank you so much."
"Thank you for the compliment, Deborah. My team strives to provide exceptional service. Thank you for allowing my agency to help with your insurance needs."
Ken Dame
January 24, 2025
"After losing my insurance company of 40 years, I thought I would lose that great personal service. Kelly O'Brien State Farm has replaced that feeling. After bundling my coverage, I got great coverage and rates. Plus, the entire office has been awesome at getting me changed over to my new insurance and continue to follow up. AWESOME job done by all. With a team and rates like this, I will stay with them hopefully for another 40 years."
"Ken, Thank you so much for your kind words! We're thrilled to hear that Kelly O'Brien State Farm has provided you with the personal service and support you were looking for after your transition. It’s wonderful to know that our team was able to assist you with bundling your coverage and that you’re satisfied with the rates and service. We truly appreciate your trust in us and look forward to serving you for many years to come. If you ever need anything or have any questions, don’t hesitate to reach out! Kelly"
Whitney Craig
January 21, 2025
"Alexis has been a great help in cleaning up my policy’s that I had in a couple of offices. I switched them all to one office and she was able to fix some reaccuring issues."
"Hi Whitney! Thanks for the 5 Star review. I'm glad we were able to address your concerns and Alexis was able to get you properly covered. We look forward to helping you and your family! Cute dog by the way! He/she will need to come meet our office dog, Ozzie. "
Lola Michele
January 21, 2025
"Alexis made everything super easy and smooth! Highly recommend!"
"Thank you so much for taking the time to compliment Alexis and provide our office with a 5 start review. Alexis always goes above and beyond in helping our customers protect what's most important to them. Thank you for recommending us! "
Jim Kelly
January 21, 2025
"Alexis was prompt and professional in providing a quote with good follow up."
"Thank you so much for taking the time to leave a review for Alexis, Jim! We're thrilled to hear about your positive experience. Alexis is truly dedicated to providing exceptional service, and it means a lot to know her efforts are appreciated. Thank you for trusting us with your insurance needs. "
Kevin Retherford
January 14, 2025
"I liked the competitive rates offered from a well established and respected insurance company. Angie Patterson with the Kelly O’Brien State Farm Insurance Agency, was extremely polite, knowledgeable and professional in providing a quote for my home in Myrtle Beach. After a detailed discussion of the policy, I elected to obtain the State Farm policy. Angie made the task of obtaining a new policy a pleasure. I highly recommend the Kelly O’Brien State Farm Insurance Agency and Angie Patterson. After being a customer for more than a year, Ann Anderson has assisted me several times and has provided me with an exceptional level of customer service. I thoroughly enjoy working with Ann to tailor my insurance policy to my needs. I truly appreciate the entire staff at Kelly O’Brien. Recently I looked into bundling my home and auto insurance. Alexis provided a detailed premium analysis between State Farm and USAA. Although I choose to stay with USAA, the State Farm premium were very close and competitive to USAA. Alexis was very pleasant, professional and knowledgeable. Alexis was very objective in the analysis and recommended I stay with USAA. I appreciated her honest opinion. As a side note, I have been with USAA for 48 years. That was a major factor."
"Kevin, thank you for taking the time to compliment Angie and my agency. We pride ourselves on educating our customers and getting them a better value. We appreciate the opportunity to help you with your insurance and financial services. "
Linda Matinale
January 7, 2025
"Riley Dular, our Account Representative at the Kelly O'Brien State Farm Insurance Agency was knowledgeable, patient, insightful and had our best interest in mind. Thank you!"
"Thank you so much Linda for your kind words about Riley! We appreciate your trust in us and look forward to continuing to assist you with all your insurance needs. "
Suzie RichGal
December 13, 2024
"Easy to work with, got me a cheaper policy and handled to mortgage company so I didn't have to! 10/10"
"Suzie thank you so much for trusting us with your insurance needs! We're thrilled to hear we could help you save money on your insurance and make the process smooth for you. Providing our customers with great service and peace of mind is always our top priority. We look forward to our future with you! "
keith damroth
December 11, 2024
"Customer Service is at another Level. Thank You"
"Thank you for your review, Keith! It is our mission to provide personalized and exceptional customer service, and we are thrilled to hear that we met your expectations. If there's ever anything else we can assist you with, don't hesitate to reach out. Thank you for choosing us as your agency!"
Gordon Hirsch
December 5, 2024
"STATE FARM AUTO INSURANCE PUNISHES VICTIMS OF ACCIDENTS BY CANCELING THEIR INSURANCE FOR "TOO MANY CLAIMS", EVEN IF YOU ARE NOT AT FAULT IN ANY OF THOSE CLAIMS. WORSE YET, ONCE CANCELED BY STATE FARM, NO OTHER MAJOR INSURER WILL COVER YOU, BECAUSE OF STATE FARM'S FICTIONAL "HIGH RISK" DESIGNATION, EVEN THOUGH YOU HAVE DONE NOTHING TO CREATE ANY INCREASED RISK TO THEM OR ANY OTHER AUTO INSURER. YOU THEN ARE AT THE MERCY OF PREDATORY INSURERS OF LAST RESORT THAT CHARGE TWO OR EVEN THREE TIMES YOUR FORMER CAR INSURANCE RATE. AND THEN, WHEN YOU ARE FORCED TO PAY THESE PREDATORY RATES BECAUSE STATE LAW REQUIRES THAT YOU HAVE AUTO INSURANCE, YOU ARE AFRAID TO MAKE ANY CLAIM AT ALL, FOR FEAR OF LOSING YOUR INSURANCE COVERAGE YET AGAIN. WHAT'S THE POINT OF PAYING THOUSANDS OF DOLLARS A YEAR FOR AUTO INSURANCE IF YOU CAN'T FILE CLAIMS, EVEN AS A VICTIM? THE AUTO INSURANCE IS RIGGED AGAINST US. STATE FARM AND IT'S PARTNERS IN CRIME ARE CORRUPT PREDATORS. THEY ADD INSULT TO INJURY, EVEN AFTER YOU HAVE SUFFERED THE HARDSHIPS RESULTING FROM CLAIMS WHERE OTHER DRIVERS WERE AT FAULT. -------------- Ms. O'Brien's reply is noted, but it is also important that consumers know that State Farm's Agents and Claims Department use the convenient excuse that they have no power within their own company and blame everything on the evildoers in State Farm's Underwriting Department -- even after acknowledging that the majority of claims were paid by the insurers of those who caused the damages. And the claim they cited in canceling our policy was for a cracked windshield caused by a stone that flew up from a truck on the highway. We were told that someone in State Farm's Underwriting Department would call us personally to explain their decision, but of course no one ever did, even though the Agent and Claims Department did call us personally to say there was nothing they could do to help with Underwriting's decision. We were also told that Underwriting had previously "Warned Us" in a letter that if more claims were filed our policy would be canceled, but of course we never received that letter and no one seemed to be able to find it at State Farm when we requested a copy. Instead we later received an impersonal, convoluted letter from Underwriting that did not address any facts of our situation, instead citing Underwriting's "responsibility" to protect the "profitability of the company." ... Profitability over fairness, or even any consideration of a customer who had been with State Farm for decades. State Farm Is NOT on Your Side."
"Mr. Hirsch, I'm so sorry that you were cancelled due to claims history. As you know, I tried everything I could to appeal the decision. I understand your frustration and wish I could do more to assist you. "
Brendan Barnett
November 26, 2024
"Every member of this agency from top to bottom are phenomenal! Took the time to make sure I had the best rate personalized for me and my coverage needs, no hassle, and always a pleasure to deal with! Strongly reccomend to anybody in the market for new insurance policies!"
"Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide you with the personalized service you deserve. Our goal is to make the insurance process as smooth and enjoyable as possible, and it's wonderful to know we hit the mark for you. We truly appreciate your recommendation and look forward to assisting you again in the future! Best regards, Kelly "
Brian Anderson
November 20, 2024
"I’ve been a client of Miss O’Brien’s Company for a few years now. She is easy to work with and has great customer service. Get State Farm and you’ll be happy."
"Thank you for your feedback Brian! We are thankful for your support and we are always here to help with your insurance needs. "
Susan Maher
November 19, 2024
"Alexis is wonderful! Helped us greatly with all our insurance needs and took the time to explain everything."
"Thank you so much for your kind words! We're thrilled to hear that Alexis was able to assist you with your insurance needs and provide the clarity you were looking for. Our team is dedicated to ensuring our clients feel informed and supported, and it’s wonderful to know we hit the mark. If you have any more questions in the future, don’t hesitate to reach out. We appreciate your feedback!"
Dick Heckman
November 8, 2024
"Professional, prompt, very helpful. kind & considerate. Riley is a great agent. He's the best."
"Thank you for the review, Dick. We appreciate the positive comments. Thank you for the opportunity to help you with your insurance needs. "
Emily Lockwood
November 8, 2024
"Riley Dular was incredibly helpful and informative! He walked me through the entire process, was very patient, and made sure I understood my policy fully. I appreciate his attention to detail and excellent customer service!!"
"Thank you so much Emily for your kind words! We are thrilled to hear that Riley provided you with exceptional service. It means a lot to us knowing you had such a positive experience. We are here for you anytime and thank you for trusting us with your insurance needs!"
Cinnamon Bender
October 25, 2024
"Fast, efficient & professional. Excellent experience."
"Hi Cinnamon. Thank you for providing us with a 5-star review. We strive to provide excellent service that is tailored to your needs. Thank you for allowing us to serve you."
C White
October 23, 2024
"I highly recommend working with Alexis Bunting at Kelly O’Brien State Farm! We are new to the area and Alexis took the time to educate us on what to look for when choosing an insurance provider, and also discussed her first hand knowledge on flood risks in the area. This was all very helpful in helping us choose appropriate coverage for our home. Alexis also communicates thoroughly through the process and is very easy to work with. All of this made a somewhat daunting decision very easy - you can trust Alexis to take care of your insurance needs!"
"Thank you so much for your kind words! We're thrilled to hear that Alexis was able to provide you with the information and support you needed as you settled into the area. It's wonderful to know that her expertise made the insurance process easier for you. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future. Welcome to the community"
Kathy Lashinsky
October 23, 2024
"Kelly is very reponsive and has a wealth of information. Please reach out and take the first step to saving money."
"Kathy, thank you so much for the kind words. I really appreciate your support. Kelly "
Danny Elliott
October 17, 2024
"Molly made the process extremely simple!"
"Thank you for your feedback Danny! We're glad to hear that Molly was able to make the process easy and stress free! We are lucky to have her on our team, and it's great to know she made your experience a positive one. We appreciate you and your feedback. Please let us know how we can help you in the future with any of your insurance needs. "